Hygiene regulations and rules of conduct

Welcome to the Veste Oberhaus!

To make your visit as enjoyable and as safe as possible, we have developed comprehensive protective and hygienic measures in coordination with the relevant authorities. We ask for your understanding and apologise for any inconvenience caused by these measures, which have been implemented to ensure your personal safety as well as that of our employees. 

We hope that your visit to the museum will be an exciting one!

 

Exhibitions
Due to the current regulations, only the exhibitions "Fascination Middle Ages - Earthly Life and Spiritual Life", "Guilds and Craft - The Mystery of the brotherhoods" as well as the Observation Tower are open to the public. In addition the castle grounds with Battlement Walk (North side only due to construction work), New Rampart and the Linde Battery view point are also accessible. Please note the current opening hours.

The museum has a ‘one-way’ regulation as well as a time-slot of 90 minutes per visit. There are also limitations with regard to visitor numbers. This means that you may have to wait.

Due to the increased danger of infection, hands-on stations and media stations are not in operation for the time being.

 

Opening times & Shuttle bus
Currently limited opening hours apply for the museum and the Observation Tower:
Wednesday to Friday, 10am - 5pm
Saturday, Sunday and public holidays, 10am - 6pm

The shuttle bus also operates during museum opening hours.

 

Service
The museum shop next to the ticket desk is open. 

The lockers continue to be accessible.

The museum stools are disinfected after each use. Please observe the signs here when taking and returning the stools.

 

Tours & events
We offer guided tours of the castle grounds for groups in English starting Juli 2nd. If you have any questions regarding booking, please consult our booking office at museumskasse@passau.de or call +49 851 396800 (Mon-Thur 9am - 3pm, Fri 9am - 12am).

With the free Veste Oberhaus App you can start a fascinating tour through the Veste Oberhaus at any time, "following the footsteps of knights and prince-bishops". The app includes various adventure tours, and glimpses behind otherwise locked doors make the past visible again. Free WiFi allows you to download the app on site.

 

Hygienic measures
During your entire stay at the museum, please wear a FFP2-mask covering your nose and mouth. FFP2-Masks can be purchased at the museum if required. Where necessary, please dispose of your mask in the waste bins provided. Children up to their 6th birthday are not required to wear masks. Children between their 6th and 15th birthday only require choth masks.

Please keep to the marked route, and follow the instructions of our staff.

Please do not enter the museum if you are feeling ill, or if you have recently been in contact with a sick individual.

Please use the disinfectant dispensers at the entrance to the museum.

Make sure you maintain a minimum distance of 1.5 metres from other people, and pay attention to the maximum permitted number of visitors inside the rooms.

The museum buildings and sanitary facilities are all cleaned and disinfected regularly.

Cookie-Settings

We use cookies to offer you the best possible experience of our website. This includes cookies that are needed to ensure the operation of the site and the management of our business targets, and also cookies that are merely used anonymously for statistical purposes, for comfort settings or to deliver personalized content. You can decide for yourself which categories of cookies you want to accept. Please note that, based on your settings, we might not be able to offer you some of the functionality of the website.

For more information, please refer to our Privacy Statement.

Diese Seite verwendet Personalisierungs-Cookies. Um diese Seite betreten zu können, müssen Sie die Checkbox bei "Personalisierung" aktivieren.

  • Necessary
  • Statistics
  • Comfort
  • Personalization