Accessibility

Internet

The website of the Oberhausmuseum and Veste Oberhaus is not yet fully accessible. We are striving to make the site as barrier-free as we can, but also ask you to understand that not all pages are yet optimally user-friendly. The website is being optimised on a continuous basis.


Castle complex / Exhibition rooms

Unfortunately, the castle complex Veste Oberhaus itself is not accessible for the disabled. As a public institution, however, we are working hard on special accessibility concepts. We ask for your understanding that not all of the listed buildings at Veste Oberhaus can be made fully accessible. Nevertheless, we would like to open our doors to visitors with disabilities. There are many possibilities for inclusion –contact us to find out which areas of the museum you can visit.
The New Rampart viewpoint can be reached from the car park via a paved path with an elevator. Please note, however, that the path on the New Rampart is not paved, and an accompanying person is recommended. The Outer and Inner Bailey at Veste Oberhaus contain surfaces of gravel, grass, or uneven paving stones.
The Observation Tower, the exhibition rooms, St George’s Chapel and the viewpoint Linde Battery have no disabled access.


Admission

The ticket office and the museum shop at the Oberhausmuseum can be reached via three steps. Disabled people pay a reduced admission fee. Admission is free for accompanying persons registered on the disability card.


Car park

The car park at the sports field above Veste Oberhaus has a specially marked public disabled parking area.


Bus

The shuttle bus and public bus are unfortunately not suitable for wheelchair users (high entry). The shuttle bus stop within the castle complex is located outside the gate tower leading to the Outer Bailey. The public bus stop is located at the car park above the castle.


Guided tours

We offer guided tours for registered groups with their own sign-language interpreter. Contact with a local interpreter can also be arranged on request.


Toilets

Unfortunately there is currently no wheelchair-accessible toilet in the Oberhausmuseum. There is a public toilet with disabled access at the sports field above the castle complex that can be opened with a Euro key.


Seating

The Oberhausmuseum has folding stools that can also be used as walking aids. You can find them at the ticket office and take them with you into the museum's exhibitions and outdoor areas.


Cloakroom/Lockers

The lockers are located in the entrance area of the museum, and can be reached at ground level.


Restaurant

The restaurant "Das Oberhaus" has disabled access.